Samsung usually releases two S phones each year, including a classic S10 model and the S10 Plus with improved specs and larger screen. The Galaxy S10 5G is one of Samsung’s first 5-G enabled devices. In addition, its new S10 5G model was launched much later in different countries. A phone cannot be returned if it was reported stolen or is unsafe to ship.The next generation of Galaxy has arrived! Samsung launched its series of S10 models on 8th March 2019, including the S10, S10 Plus, and S10e models. If the post-inspection value is not at least 75% of the estimated value, our trade-in partner will return the phone to you and you will receive no refund. If the physical inspection reveals issues that reduce the value of the phone, a new estimated trade-in value will be refunded back to you along with an explanation of why the valuation differs. If everything checks out, Google on behalf of our trade-in partner will partially refund your original purchase method. The physical inspection is more detailed and includes factors that aren't always visible to the eye (such as battery condition, screen burn-in, bruising or missing pixels, and the back light quality). Once our trade-in partner receives your old device, they will inspect it and verify that its condition matches what you told at the time of purchase. How will the value of my old phone be refunded to me?
A phone cannot be returned if it was reported stolen or is unsafe to ship. Your trade-in device must arrive within 14 days of the delivery of your new phone or your estimate may change. You will receive your new phone before returning the old one, which gives you time to set the new one up.
If you accept the trade-in estimate online, accept the Terms and Conditions of our trade-in partner and complete your purchase, we’ll arrange for you to send your old device to our trade-in partner. An estimated trade-in value will be provided. Just answer a few questions regarding the brand, model and condition of your device. During your purchase of a new Pixel phone, select 'Start trade-in' on the 'Trade-in' screen. We’ve made it easy to trade in an eligible device online.
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